Dental Insurance Coordinator/ Front Desk

Job Summary

The Dental Insurance Coordinator/Front Desk supports patients and the dental team by providing courteous customer service and coordinating insurance processes. This role handles verification, prior authorizations, dental coding, claim submissions, and insurance payment entry while helping maintain accurate, organized records.

Responsibilities

• Welcome patients and provide professional front-desk customer service.
• Verify dental insurance coverage and relevant benefits.
• Coordinate insurance prior authorizations and pre-authorizations.
• Apply dental coding accurately to insurance-related documentation.
• Prepare and submit claims to insurance carriers.
• Enter insurance payments and maintain clear payment records.
• Your impact: Accurate insurance coordination helps patients understand coverage and supports timely claim processing.

Requirements

• Strong customer service and communication skills.
• Careful attention to detail when handling insurance information.
• Ability to organize records and manage multiple front-desk tasks.
• Comfort using computers and learning dental office software.
• Professional, courteous approach when assisting patients.
• Ability to handle sensitive patient and insurance information discreetly.

Pay: $18.00 - $22.00 per hour

Expected hours: 36.0 per week

Benefits:

• Dental insurance
• Employee discount

Work Location: In person