Benefits:

• Employee discounts
• Paid time off
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

Dental Front Office Coordinator – Experienced Dental Professionals Only

IMPORTANT: DENTAL OFFICE EXPERIENCE IS REQUIRED

About Our Practice

Position Summary

Key Responsibilities

• Greet patients warmly and professionally and provide excellent customer service.
• Manage patient scheduling, confirmations, cancellations, rescheduling, and recalls.
• Perform accurate and efficient patient check-in and check-out.
• Collect patient payments and discuss estimated patient portions and account balances.
• Verify dental insurance eligibility, benefits, and coverage information.
• Understand dental terminology, common procedures, insurance limitations, and benefit information.
• Assist with dental insurance claims and follow-up when needed.
• Communicate professionally with patients regarding treatment, insurance, scheduling, and financial matters.
• Maintain accurate patient demographics, insurance information, health information, and other required documentation.
• Coordinate closely with doctors, clinical team members, and other administrative team members to maintain efficient patient flow.
• Communicate professionally with referring dental offices and outside providers.
• Perform general administrative and front-office duties as needed.
• Demonstrate strong computer and keyboarding skills.
• Maintain patient confidentiality and follow HIPAA requirements.
• Be willing to assist at one of our other Middle Tennessee locations when necessary.

Required Qualifications

• Minimum of 2 years of recent dental office experience strongly preferred. Dental office experience is required. Those without dental office experience need not apply and will not be considered.
• Working knowledge of dental terminology, procedures, scheduling, insurance, and patient accounts.
• Previous dental front-office experience with responsibilities such as scheduling, insurance verification, check-in/check-out, financial discussions, or treatment coordination.
• Experience with dental practice-management software. Open Dental experience is a plus; experience with Dentrix, Eaglesoft, or similar dental software is also valuable.
• Strong computer and keyboarding skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize responsibilities in a busy specialty practice.
• Professional appearance and demeanor.
• Dependable attendance and punctuality.
• Ability to work effectively as part of a team.
• High school diploma or equivalent.

What We Offer

• Competitive hourly pay of $23–$27 per hour, based on experience
• Health insurance stipend after 90 days
• Paid time off and paid holidays after 90 days
• 401(k) retirement benefits after one year of employment
• Profit-sharing/bonus opportunity after 90 days
• Uniform allowance after 90 days
• Continuing education opportunities
• Team appreciation events
• Supportive, professional work environment
• Consistent daytime schedule with no routine evenings or weekends

How to Apply