Dental Front Office Coordinator

Overview
Are you a positive, motivated, and detail-oriented professional who enjoys working with people and being part of a great team? We’re looking for a Full/Part-Time Dental Front-Office Coordinator who takes pride in their work, communicates effectively, and helps create a welcoming, supportive experience for every patient.

At our office, our motto is simple: “We take care of our patients as if they are our family.” We’re looking for someone who shares this philosophy and understands that exceptional patient care starts with a friendly smile, thoughtful communication, and a team that works together.

What We’re Looking For

• Team Player: Works collaboratively with doctors and team members to keep the office running smoothly.
• Self-Motivated: Takes initiative, anticipates needs, and follows through on responsibilities.
• Dependable & Responsible: Arrives ready to work, stays organized, and can be counted on by the entire team.
• Detail-Oriented: Handles scheduling, patient information, and administrative tasks with accuracy and care.
• Strong Communicator: Communicates clearly and professionally, both verbally and in writing.
• Positive Attitude: Brings warmth, enthusiasm, and a solution-oriented mindset to the workplace.
• Patient-Focused: Treats every patient with kindness, respect, and the same care we would give our own family.

Responsibilities

• Welcome patients, manage front desk tasks, answer calls with professional phone etiquette, and provide responsive customer and patient service.
• Schedule appointments, update care plans and medical records, and manage electronic health records (EHR) and electronic medical records (EMR).
• Review documentation, verify health insurance information, support medical billing and collections, and assist with medical coding, including CPT (Current Procedural Terminology) and ICD (International Classification of Diseases) coding.
• File and maintain records in accordance with HIPAA (Health Insurance Portability and Accountability Act) and clinical confidentiality policies.
• Complete clerical and administrative support tasks, including typing, data entry, and Microsoft Office work.

Skills

• Required: Strong communication, organization, computer, typing, and customer service skills; experience in a front desk, medical receptionist, or administrative role.
• Preferred: Dental clinic, clinic, medical office, or medical office management experience; knowledge of medical terminology, health information management, Medicare, and health insurance is not necessary to apply
• Familiarity with Dentrix or Dentrix Ascend is helpful
• Bilingual: Spanish, Korean, or Chinese is helpful

What We Offer

• Free Lunch Provided by the Office
• Dental Benefits
• Medical Benefits
• 401(k) Brokerage Account

Pay: $22.00 - $30.00 per hour

Expected hours: 24.0 – 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off

Work Location: In person