Dental Front Office Coordinator

Overview

Join our dynamic dental team as a Dental Front Office Coordinator, where your enthusiasm and organizational skills will be the heartbeat of our patient experience! In this vital role, you will serve as the first point of contact, ensuring smooth clinic operations and delivering exceptional customer service. Your energetic approach will help create a welcoming environment for patients while managing administrative tasks with precision and professionalism. This position offers an exciting opportunity to grow within a thriving healthcare setting dedicated to quality care and patient satisfaction.

Responsibilities

• Greet patients warmly, verify their appointment details, and assist with check-in procedures using Open Dental practice management system.
• Schedule appointments efficiently, coordinate patient flow, and manage office schedule to optimize daily operations.
• Handle all aspects of patient communication via phone and in person, demonstrating excellent phone etiquette and customer service skills.
• Manage records and documentation review processes in compliance with HIPAA and clinical confidentiality policies.
• Process insurance claims, verify health insurance coverage including Medicare and Medicaid, and perform medical billing using knowledge of health insurance systems like Athenahealth or EMR/EHR management tools.
• Maintain accurate medical coding using CPT codes, ICD-9/10 codes, ensuring proper documentation for billing and care plans.
• Support administrative functions such as filing, data entry (including 10-key typing), and maintaining organized medical records in electronic health records (EHR) systems.
• Assist with clinical confidentiality policies, health information management, and ensure adherence to HIPAA regulations at all times.

Requirements

• Minimum 1 year experience in a dental front desk role within a clinical setting.
• Knowledge of dental software (Open Dental or Dentrix preferred)
• Ability to multitask and stay calm under pressure
• Familiarity with dental insurance and billing practices
• Reliable, professional, and eager to learnAbility to communicate effectively in bilingual settings is a plus; fluency in additional languages enhances patient interactions.
• Knowledge of clinical confidentiality policies and healthcare regulations such as HIPAA is mandatory.
• Strong organizational skills with attention to detail; ability to multitask efficiently in a fast-paced environment.
• Exceptional customer service skills with a friendly demeanor and professional phone etiquette.Embark on a rewarding career where your dedication makes a difference! We are committed to fostering an inclusive environment that values your expertise while supporting your professional growth in the vibrant field of dental healthcare.

How to Apply

If you’re ready to bring your front office skills to a team that values professionalism, positivity, and growth, we want to meet you! Please submit your resume and a short cover letter telling us why you’d be a great addition to our front office.

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person