Dental Front Office Assistant

Overview

Join our dynamic dental practice as a Dental Front Office Assistant, where your enthusiasm and organizational skills will be the heartbeat of our patient experience. In this vital role, you will serve as the first point of contact for patients, ensuring smooth administrative operations and delivering exceptional customer service. Your energy and attention to detail will help create a welcoming environment, streamline appointment scheduling, and manage essential clinical documentation with precision. This paid position offers an exciting opportunity to grow within a supportive team dedicated to providing top-tier dental care.

Responsibilities

• Greet patients warmly and professionally, establishing a positive first impression
• Schedule appointments efficiently using Dentrix
• Verify patient insurance coverage and process dental claims.
• Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies
• Manage phone communications with excellent phone etiquette, handling inquiries and appointment confirmations
• Review and organize medical documentation, including care plans
• Support clinical staff by managing medical records, filing documents, and ensuring proper documentation review
• Utilize Microsoft Office tools for administrative tasks such as data entry, report generation, and correspondence

Skills

• Proven experience in medical office management or front desk support within a dental or healthcare setting
• Familiarity with dental billing processes coding, and health insurance procedures
• Excellent computer skills with proficiency in Microsoft Office applications and electronic health records management
• Deep understanding of healthcare privacy regulations such as HIPAA and clinical confidentiality policies
• Exceptional customer service skills with a friendly demeanor and professional phone etiquette
• Strong organizational skills for managing medical records, filing systems, and appointment scheduling
• ABILITY TO CONSISTENTLY BE AT WORK WHEN SCHEDULED.

This role is perfect for motivated individuals eager to contribute to a caring healthcare environment while developing their skills in medical administrative support. If you thrive in fast-paced settings that value accuracy, compassion, and professionalism—apply today to become an integral part of our team!

Pay: $18.00 - $28.00 per hour

Work Location: In person