Dental Front Office Administrator

Job Overview

We are seeking an energetic and detail-oriented Lead Dental Front Office Administrator to join our dynamic healthcare team. In this pivotal role, you will oversee the daily operations of the dental front office, ensuring seamless patient flow, exceptional customer service, and efficient administrative processes. Your leadership will drive team performance, uphold compliance with healthcare regulations, and support the overall success of our dental practice. This position offers an exciting opportunity for a motivated professional with strong management skills and a passion for healthcare administration to make a meaningful impact in a fast-paced environment.

Responsibilities

• Scheduling, training, and performance management to foster a high-performing team.
• Manage patient scheduling, check-in/check-out procedures, and ensure accurate patient records using Eaglesoft.
• Oversee financial operations including billing, coding, collections, and budgeting to maintain fiscal health of the practice.
• Ensure compliance with HIPAA, OSHA standards, health regulation policies, and other healthcare regulations to protect patient information and uphold legal standards.
• Coordinate with clinical staff to facilitate smooth patient flow and support dental administrative functions such as dental records management and dental terminology documentation.
• Implement and monitor office procedures related to patient management software, electronic health records (EHR), and other healthcare IT systems for efficiency.
• Handle a positive work environment aligned with healthcare practice management best practices.

Experience

• Proven experience within a dental office setting, demonstrating strong leadership capabilities.
• Extensive dental office admin experience with familiarity in dental clinic operations and healthcare practice workflows.
• Proficiency in EMR/EHR systems such as Eaglesoft; experience with dental Billing and dental Administrative Support is highly preferred.
• Knowledge of healthcare regulations including HIPAA compliance, OSHA standards, managed care policies, and health regulation policies.
• Background in fiscal management including budgeting, financial management, and managing accounts receivable/payable within a healthcare environment.
• Strong understanding of dental terminology, dental records management, and clinical workflows related to acute care and dental services.
• Excellent communication skills with experience being a great team player in busy clinical settings.

Join us to lead our front office team with enthusiasm while ensuring operational excellence! Your expertise will help create an inviting environment where patients feel valued and cared for while supporting the efficient running of our dental practice through innovative administrative solutions.

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person