Dental Front Desk

Job Summary

We are seeking a dynamic and organized Dental Front Desk professional to join our vibrant dental practice. In this role, you will be the welcoming face of our clinic, responsible for managing patient interactions, scheduling appointments, verifying insurance information, and maintaining accurate medical and dental records. Your energetic approach and attention to detail will ensure a smooth patient experience from check-in to check-out. This position offers an exciting opportunity to be a vital part of a team dedicated to providing exceptional dental care while demonstrating professionalism and efficiency in all administrative tasks.

Responsibilities

• Greet patients warmly and professionally, establishing a positive first impression.
• Schedule and confirm patient appointments using dental practice management software: Open Dental
• Verify insurance coverage, process claims, and handle collections with accuracy and compliance.
• Manage patient check-in/check-out procedures, ensuring all documentation is complete and up-to-date.
• Answer multi-line phone systems with excellent phone etiquette
• Review clinical documentation for accuracy and completeness in accordance with HIPAA and confidentiality policies.
• Collaborate with clinical staff to facilitate smooth patient flow and care plans.

Requirements

• Experience in a dental or medical office environment with strong front desk or administrative support skills. Or have a strong willingness to learn the role.
• Strong customer service skills with the ability to handle patient inquiries professionally and compassionately..
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
• Prior clinic or dental office experience is great; familiarity with dental clinic workflows is advantageous.

Join our team where your organizational talents will make a meaningful difference in patients’ lives! We value energetic professionals committed to delivering outstanding service while supporting the daily operations of our busy dental practice.

Our office focuses on creating a positive environment for our patients and our team. Check out our reviews as well

Pay: $20.00 - $25.00 per hour

Expected hours: 30.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Uniform allowance

Work Location: In person