Dental Front Desk Admin & Treatment coordinator

Must know all dental front office duties and be responsible, dependable, organized, and committed to excellent patient service.

• Manage scheduling, confirmations, cancellations, recalls, and follow-ups to maintain a productive schedule.
• Communicate warmly and professionally with patients by phone, text, email, and in person.
• Be proficient in Dentrix, including scheduling, patient records, billing, insurance, and reports.
• Verify insurance eligibility and benefits, determine in-network and out-of-network status, and explain estimated coverage and patient responsibilities clearly.
• Handle insurance applications, provider credentialing, claims, attachments, and follow-up on unpaid or denied claims.
• Present treatment plans, explain fees and payment options, and help patients schedule recommended care.
• Collect copays and balances promptly, post payments accurately, and follow up on outstanding accounts.
• Maintain accurate, complete financial records, reconcile payments and deposits, and keep patient ledgers and bookkeeping impeccably organized.
• Prepare and organize income, expense, payroll, and account records for the CPA’s quarterly tax preparation and review.
• Keep patient information and documentation complete, current, and confidential.
• Stay on top of tasks and deadlines, anticipate office needs, and work independently without constant supervision.
• Dental assisting experience is a plus. Candidates without this background must be willing to learn and help with back office duties when needed.
• Experience taking dental X-rays is a plus, but not required.
• ********Maintain a neat, clean, professional appearance and keep the front desk and shared work areas clean and orderly.
• Take pride in your work and demonstrate genuine enthusiasm for patient care and supporting the practice.

Pay: $24.00 - $36.00 per hour

Expected hours: 24.0 – 40.0 per week

Benefits:

• Employee discount
• Professional development assistance
• Referral program

Work Location: In person