Dental Biller & Front Desk Operations

NO CRIMINAL HISTORY AND DENTAL BACKGROUND IS A MUST FOR THIS JOB

Note: Per company policy, all candidates must pass a clear criminal background check and have prior dental practice experience to be eligible for employment.

Are you organized, welcoming, and detail-oriented? We are looking for a dedicated Dental Biller & Front Desk Specialist to be the welcoming face of our practice and keep our billing operations running smoothly!

In this role, you will manage front desk operations while keeping the dental billing process moving efficiently—from preparing accurate claims and tracking submissions to helping patients understand their insurance coverage and account activity.

Key Responsibilities & Front Desk Duties

• Front Desk Operations: Greet patients warmly, manage patient check-in/check-out, handle incoming calls,schedule appointments, and maintain a smooth, welcoming front office environment.
• Dental Billing & Claim Management: Review patient records, insurance details, and dental treatment documentation for billing accuracy. Submit and track dental insurance claims, and investigate any denials or outstanding balances.
• Coding & Documentation: Apply dental billing practices and standardized dental/medical coding terminologies (such as CDT/dental codes and relevant ICD diagnosis codes) where applicable.
• Patient Communication & Accounts: Follow up on unpaid claims, assist with patient financial inquiries, and help patients understand their account activity and treatment investments with professionalism and discretion.

What We Are Looking For (Skills & Qualifications)

• Experience: Previous experience in a dental office or dental front desk role, with a strong grasp of dental billing,insurance claims management, and dental terminology.
• Software Proficiency: Familiarity with dental practice management software, electronic health record (EHR) systems, and a working knowledge of Microsoft Office.
• Customer Service Excellence: Exceptional communication and interpersonal skills, with a patient-first approach to front desk operations and account questions.
• Attention to Detail: Strong organizational skills and accuracy when handling patient records, insurance verifications, and financial postings.
• Hours - 7:40am - 5:15pm (Monday-Thursday)

Pay: $18.00 - $27.00 per hour

Application Question(s):

• Do you have a criminal background?

Experience:

• Dental Biller: 2 years (Required)

Work Location: In person