Dental Assistant/Receptionist

Job Summary
We are seeking a professional and detail-oriented dental receptionist to join our dental practice. The ideal candidate MUST have strong computer skills, problem solving skills, the ability to multi task and prioritize, and be a fast learner. This role requires excellent communication skills, and the ability to work independently. Front desk personnel will play a vital role in ensuring smooth clinic operations and delivering exceptional patient service. The ideal candidate must be willing to cross train as a dental assistant and be flexible to fill in where needed.

Duties

• Greet patients warmly and professionally upon arrival and departure
• Schedule, reschedule, and confirm patient appointments using VyneTrellis and Eaglesoft.
• Submit dental claims for patients.
• Collect payments, process claims.
• Maintain accurate patient records within Eaglesoft and Vynetrellis
• Review documentation for completeness and accuracy in compliance with HIPAA regulations
• Assist patients with intake forms and ensure proper documentation review
• Manage multi-line phone systems with professional phone etiquette
• Update patient information and ensure data integrity within the office management system
• Support all front desk operations including filing, and managing office supplies
• Treatment plan patients and answer questions regarding treatment, scheduling, post op care, etc
• Ensure compliance with HIPAA standards and confidentiality policies

Requirements

• Prior experience as a dental receptionist or dental assistant is preferred
• Knowledge of dental terminology, coding and billing, and insurance verification processes is preferred
• Strong understanding of HIPAA regulations and health information management practices
• Excellent communication skills with professional phone etiquette
• Demonstrate ability to handle multiple tasks efficiently in a fast-paced environment
• Familiarity (Word ) and STRONG computer skills including typing
• Exceptional organizational skills with attention to detail in documentation review and record keeping
• Ability to work collaboratively within the office team and pitch in where help is needed
• Must be able to on occasion stay past 5pm and work on occasions a Friday.

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off

Work Location: In person