Dental Assistant/Receptionist

Overview

Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our dental practice. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to patient health and satisfaction. You will be the friendly face and efficient organizer that keeps our clinic running seamlessly, utilizing your medical administrative expertise and clinical skills to create a welcoming environment for all patients.

Must be a friendly person/demeanor.

Duties

• Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using Open Dental
• Assist dentists during procedures by preparing treatment rooms, sterilizing instruments, and handing necessary supplies
• Review and update patient medical records while maintaining strict adherence to HIPAA confidentiality policies and health information management standards
• Collect payments, process insurance claims, and perform medical billing using knowledge of health insurance policies including all PPO.
• Manage phone communication with patients, answer inquiries professionally, and coordinate appointment scheduling with excellent phone etiquette

Qualifications

• Proven clinic experience in a dental or medical office setting with familiarity in dental clinic procedures and terminology
• Strong computer skills including proficiency in Microsoft Office suite
• Excellent customer service skills with the ability to communicate effectively in bilingual settings (preferred)
• Experience with medical collection processes and health insurance knowledge to facilitate smooth billing operations
• Ability to handle multiple tasks efficiently while maintaining clinical confidentiality policies and attention to detail
• Prior experience working with electronic health records (EHR) systems in a healthcare environment is highly desirable

Embark on a fulfilling career where your clinical expertise and administrative talents come together to make a real difference. We value energetic professionals committed to providing outstanding patient service while supporting the daily operations of our clinic. Join us today to be part of a vibrant team dedicated to improving lives through exceptional dental care!

Looking for bilingual personnel (spanish/ukranian)

Pay: $18.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Free parking
• Health insurance
• On-the-job training
• Paid time off

Work Location: In person