Dental Assistant (non licensed)

Job description

Minneapolis Dentistry Company is seeking a dependable, patient-focused team member to support both chairside dental assisting and front-desk coordination. This is an excellent opportunity for someone who enjoys variety, learns quickly, communicates well with patients, and wants to grow in a modern, team-oriented dental office.

Dental experience is preferred, but a Minnesota dental-assistant license is not required for this position. We are willing to train the right person on our office systems, clinical workflow, and patient-care standards.

What you will do

This is a dual-role position. Some days you will support the clinical team chairside; other times you will help keep the front office organized and patients well cared for.

Chairside and clinical support

• Prepare operatories before patients arrive and turn rooms over between appointments.
• Assist the dentist and clinical team during procedures within your training and permitted duties.
• Set up trays, materials, instruments, and supplies.
• Help maintain a clean, organized, and properly stocked clinical area.
• Follow infection-control, sterilization, PPE, OSHA, and patient-safety procedures.
• Escort patients, help them feel comfortable, and support a positive patient experience.
• Assist with digital records, photos, scanning, and other non-licensed clinical support tasks as trained.
• Communicate clearly with the doctor, hygienist, sterile tech, and front-office team.

Front-desk and patient coordination

• Welcome patients, check them in and out, and maintain a friendly, professional reception area.
• Answer phones, respond to patient questions, and route clinical, insurance, or financial questions to the appropriate team member.
• Schedule and confirm appointments, manage reminders, and help fill schedule openings.
• Update patient demographics, contact information, and required forms.
• Scan documents, maintain accurate records, and document patient communications in the practice-management system.
• Collect payments and provide receipts according to office policy and training.
• Support insurance-information collection and verification as trained.
• Help with recall, reactivation, follow-up, and patient communication projects.

What we are looking for

• Strong customer-service and communication skills.
• A warm, professional, patient-centered attitude.
• Reliable attendance, punctuality, and a willingness to help wherever needed.
• Comfortable working in a fast-paced setting and switching between clinical and administrative tasks.
• Ability to follow detailed systems, safety protocols, and confidentiality requirements.
• Comfortable using computers, learning dental software, and handling phones.
• Ability to work well with a small team and accept coaching.
• Dental assisting, front-desk, medical-office, hospitality, customer-service, or healthcare experience is preferred but not required.
• High school diploma or equivalent required.
• CPR/BLS certification is preferred or must be obtained after hire.

Pay: $19.00 - $25.00 per hour

Expected hours: 31.0 – 35.0 per week

Benefits:

• Employee discount
• Paid sick time
• Paid time off

Work Location: In person