Dental Assistant - ICC

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team based care in an integrated care setting. We are looking for a mission driven, service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union-eligible position.
The required work schedule for this position is: Monday - Friday, 8:30 am to 5 pm

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The HealthRIGHT 360 dental clinic provides compassionate, nonjudgmental comprehensive oral healthcare. Our supportive staff, experienced with the complex healthcare needs resulting from homelessness and poverty, is dedicated to serving the community.

The Dental Assistant is responsible for scheduling dental appointments, determining eligibility, and under the general supervision of a Dentist in a clinical setting, assisting the dentist in providing dental treatment.

KEY RESPONSIBILITIES

• Assist in the provision of high-quality care within the scope of service consistent with accepted standards of care for dental assistants.
• Prepare each operatory and patient for treatment.
• Take and prepare radiographs using digital technology.
• Provide active chair-side assistance to the Dentist and anticipate the provider’s needs.
• At the conclusion of patient care, assists the patient, clears the work site and prepares for the next patient. Monitors the flow of laboratory cases.
• Monitor and record sterilization cycles and follow proper infection control protocols for the practice.
• Help to manage patient flow in clinic.
• Schedule dental appointments both in-person and over the telephone.
• Retrieve messages from voicemail and fax/message inbox and forward to appropriate personnel via telephone encounter if applicable.
• Verify patient eligibility and receive patient payments such as co-pays, outstanding balances, guarantor payments and assign them to the correct patient accounts.
• Manage incoming and outgoing patient documentation such as consents, signing treatment plans, patient referrals, ROI’s, medical clearances, lab and supply invoices and scanning as needed.
• Assist Patient access coordinators as time allows.

And perform other duties as assigned.

QUALIFICATIONS

Education, Certification, and Experience

• High school diploma or equivalent.
• Dental Assistant I: Radiation Safety Certificate + Infection Control Certificate.
• Dental Assistant II: Some DA experience + Radiation Safety Certificate + Infection Control Certificate + 1 additional certificate.
• Dental Assistant III: Some DA experience, Radiation Safety certificate, Infection Control certificate, Coronal Polish certificate, Pit & Fissure Sealant certificate.
• First Aid and CPR Certified within 30 days of hire.
• On-the-job training or Certification in Dental Assisting.
• Prior experience in front desk reception, administrative and/or customer service.

Desired:

• Bachelor’s degree in related field.
• 3 years’ experience working in a Dental setting, preferably in a community dental. setting

Knowledge

• To perform this job successfully, an individual should have knowledge of Microsoft Office software and EMR software (e Clinical Works training provided).
• Working knowledge of computerized medical scheduling and billing systems.
• Knowledge of HIPAA regulations.
• Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and people with mental health concerns.

Desired:

• Familiarity with other community agencies in the Bay area to make appropriate referrals.
• Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services.

PHYSICAL REQUIREMENTS

In an 8-hr workday, employee is required to perform work:
Sitting 5 Hrs
Standing 2 Hrs
Walking 1 Hrs
Driving Occasionally

In an average month, employee must travel out of town
Often (>2x) Sometimes (< 2x) Never

In an 8-hr workday, employee must:

Not at all Occasionally (1/4-2½ hrs.) Frequently (2½-5½ hrs.) Continuously (5½-8 hrs.)
Bend/stoop
Climb
Reach above shoulder level
Kneel
Balance
Push/pull
Squat
Crawl
Crouch
Lift*
Carry**

• Usual number

Maximum number

5
20

lbs
lbs

** Usual number
Maximum number

5
20

lbs
lbs

Job requires:

Working at heights Yes No Explain
Operating heavy machinery Yes No What type
Operating desk machines Yes No What type Computer, fax, printer, phone
Precise manual dexterity Yes No Explain Ability to precisely and accurately transmit written data, input data
Exposure to extreme heat, cold, humidity Yes No Explain unusual elements such as extreme temperatures, unpleasant odors and/or loud noises
Exposure to dust, fumes, gases, chemicals Yes No Explain work with blood or blood-borne pathogens and will require OSHA training

HealthRIGHT 360 is committed to fair and equitable compensation practices. Placement within the compensation range is based on factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. In addition to salary, HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements
The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.
HealthRIGHT 360 is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination, harassment, and retaliation based on any characteristic protected by applicable federal, state, or local laws, including race, color, ancestry, national origin, religion, sex, pregnancy, gender identity, gender expression, sexual orientation, age, disability, medical condition, genetic information, veteran status, marital status, and any other protected characteristic. We are committed to providing equal employment opportunities through fair and equitable recruitment, hiring, compensation, development, and advancement practices.
We will consider for employment qualified applicants with arrest and conviction records.
Must complete a background check and Live Scan.
Covid-19 vaccine and booster is requiredfor this position. Exemptions are not accepted.