Bilingual Dental Receptionist

Job Title: Bilingual Dental Receptionist – Oral Surgery

Office Location: Westmont, IL and Elmwood Park, IL

Job Type: Full-Time

Schedule: Monday–Friday, typically 8:00 AM–4:30 PM; clinical/front-desk shifts may begin as early as 6:30 AM; occasional weekends may be required

Pay: 21.00–28.00 per hour

About Us

At Oral Surgery Solutions, we are a growing oral surgery practice dedicated to providing exceptional patient care in a fast-paced, professional, and supportive environment. Our team is committed to providing compassionate and professional service, and we are looking for a friendly, reliable, and motivated Bilingual Dental Receptionist to join our team.

Position Overview

We are seeking an organized, personable, and adaptable team member who enjoys working with patients and thrives in a busy office environment.

As a Dental Receptionist, you will be an important part of our front-office team and will assist with the day-to-day administrative needs of the practice. Responsibilities include welcoming and assisting patients, answering phones, scheduling appointments, managing patient information, collecting payments, assisting with insurance-related tasks, and communicating with patients and referring offices.

We are looking for someone who is willing to learn and comfortable helping wherever needed to keep the office running smoothly.

This position requires the ability to work at BOTH our Westmont and Elmwood Park offices throughout the week. Candidates must be comfortable commuting between locations based on the office and clinical schedule.

Key Responsibilities

• Greet patients and provide friendly, professional customer service.
• Answer and manage a high volume of incoming calls.
• Schedule consultations, surgeries, pre-operative appointments, and follow-ups.
• Manage recalls, waitlists, cancellations, and appointment changes.
• Check patients in and out and assist with patient flow.
• Collect payments and process transactions accurately.
• Maintain accurate patient demographic, insurance, and medical information.
• Verify insurance benefits and assist with pre-authorizations and reconsiderations.
• Follow up on medical clearances and other required documentation.
• Communicate with patients, referring dental offices, medical offices, and insurance companies.
• Maintain patient confidentiality and follow HIPAA requirements.
• Assist with daily office operations and other administrative needs as necessary.
• Work at both office locations and assist the team based on daily staffing and clinical needs.

Qualifications

• Fluent Spanish and English communication skills are required.
• Previous dental or medical office experience is preferred but not required—we are willing to train the right candidate.
• Strong organizational and time-management skills.
• Excellent communication and customer service skills.
• Ability to remain professional and calm in a fast-paced environment.
• Comfortable handling a high volume of phone calls and multitasking.
• Strong attention to detail and ability to follow established procedures.
• Ability to work independently while also being a strong team player.
• Must be comfortable commuting between Westmont and Elmwood Park throughout the week.
• Must be comfortable with early start times, including 6:30 AM, 7:00 AM, or 7:30 AM when assigned to clinical/front-desk coverage.
• Must be available to work occasional weekends as needed.

Why Join Us?

• 21.00–28.00 per hour, based on experience and qualifications
• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Opportunities for advancement and professional development
• Training provided for the right candidate

How to Apply

Submit your resume through Indeed along with a brief note about why you would be a great fit for our team.

We look forward to hearing from you!

Pay: $21.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person